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Automated Overdue Reminder Email Bug Report#237

S

Hi Bookipi Team!

I created a dummy invoice to see how the automated overdue reminder email system would look like on the customer end, and I noticed a couple of issues. 1) There isn’t an option for me to edit the email prior to being sent, even when I have set up a “Default Email Message” for Overdue Reminders. 2) Once I had deleted the dummy invoice from the trash bin, I’m still being sent Overdue Reminders to my customer dummy account. Quite frustrating and irksome, especially if I ever have to use the system in real life. :/ Hope I’ve given enough information to get this resolved, and keep up the awesome work!

4 years ago
?

some times overdue receipt shows red colour mark. sometimes not showing.
please fix this.otherwise very good app

4 years ago
Merged into Repeated email reminders sent multiple times a day#196
4 years ago
S

I have had an issue with overdue reminders not being automatically sent out. There is also no option to manually send an overdue reminder, or I cannot find it. Please repair?!

2 years ago
1

Hi there, thank you for your feedback. Would you be able to send us a screenshot of the issue, your account details, and a bit more information about the issue to support@bookipi.com and we will have a look into this for you.

2 years ago