Keeps on freezing#4351

Everytime i load one item i have to save and go out before adding another item coz the app is freezing. I have updated the app as well as moved over to the latest version. What can i do for it to stop freezing

Hi there, thank you for your feedback. There was a technical issue with the submission of the fix, which has caused a delay. Our developers are currently working on resolving the problem and re-submitting the fix as soon as possible. In the meantime, please continue to use the web app while the fix is being completed. We apologize for any inconvenience this may have caused and appreciate your understanding. If you have any further questions or need additional assistance, please do not hesitate to reach out to support@bookipi.com.

Hi there, thank you for your feedback. We understand how important this is and appreciate you taking the time to let us know about the issue.

To help us investigate further, could you please send us a screen recording demonstrating the the issue, along with your account details and any additional information that may help our investigation? You can email everything directly to support@bookipi.com, and our team will take a closer look as soon as possible.

Thank you for your cooperation, and we look forward to assisting you.

Ok but it is really frustrating if you work on it daily. When will the problem be resolved

Hi there, thank you for your feedback. Could you please send a short video demonstrating the issue, along with your account details and a brief description of the problem, to support@bookipi.com, and we will have a look into this for you.