Bug report for multiple IOS devices attempting to create custom reports needed for taxes#4360

Attempting to create custom dates for reports. I have tried updating the app, logging out and in, and uninstalling and reinstalling the app, all without success. I have tried multiple devices all running iOS. The problem is the custom dates generation for reports doesn’t function. I have used it successfully in the past, but now when I need it the most for taxes, it doesn’t function. I need tax years 2023,2024, and 2025. Custom feature not working on both iPhones and on my iPhone mini, I am unable to test properly because the calendar view doesn’t display small enough in portrait or landscape mode to enable me to access the back and forward arrows to change the calendar month to create custom dates. I can access it on the phones, but when I select the start date and hit apply, nothing happens and it doesn’t offer the option to create an end date, it just does nothing. I am hoping for a quick fix for this problem as I have an urgent tax issue. Thank-you

Hi there, thank you for your feedback. We understand how important this is and appreciate you taking the time to let us know about the issue. To help us investigate further, could you please send us a short video of the issue, along with your account details and any additional information that may help our investigation? You can email everything directly to support@bookipi.com, and our team will take a closer look as soon as possible. Thank you for your cooperation, and we look forward to assisting you.

There is no way to set the dates when selecting the Custom range. When you select custom date range it goes to this screen. In the past you just selected the numbers, with out a calendar. Once you get to this screen you have to close the app. There’s is no way to get past this screen. Need to finish my Taxes, but can not get the data for the complete 2025.

Hi there, thank you for your feedback. Could you please send a short video demonstrating the issue, along with your account details and a brief description of the problem, to support@bookipi.com, and we will have a look into this for you.