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Invoices on app are not synchronizing with web version#4616

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Since the update on August 24, 2026, invoices on the app are not being updated with current data from the web version. We use the app on multiple phones and tablets and the invoices are not being updated across the devices. We only use 1 login.

If an invoice is entered on one phone or through the web version, we can not see it on any other phone or tablet. If a customer pays their invoice online by credit card, we can not see that the invoice has been paid if we use the app. The app is not showing current invoice data. We can see all the invoices on the web version.

10 hours ago

Hi there, thank you for your feedback. We understand how important this is and appreciate you taking the time to let us know about the issue.

To help us investigate further, could you please send us a message, along with your account details and any additional information that may help our investigation? You can email everything directly to support@bookipi.com, and our team will take a closer look as soon as possible.

Thank you for your cooperation, and we look forward to assisting you.

2 hours ago