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Unable to Create or Update Customers on the Web and Sync Changes to Estimates or Invoices#4669

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Hello Bookipi Support Team,

Since the latest update, I have experienced the following issues:

  • Web version: I cannot update existing customer information or create a new customer.
  • Mobile app: When I update customer information, the changes are not reflected in the corresponding estimate or invoice, even after updating the document.

These issues prevent me from issuing estimates and invoices with accurate customer details and are affecting my daily business operations.

Please investigate and provide a solution or temporary workaround. I can provide screenshots and additional details if needed.

Thank you for your assistance.

3 hours ago

Hi there, thank you for your feedback. Would you be able to send us a short video of the issue, your account details, and a bit more information of the issue to support@bookipi.com and we will have a look into this for you.

2 hours ago